How do NZ tour operators plan tomorrow's drivers?
In most small operators it's done by hand each evening. Someone exports tomorrow's manifest from the booking system, matches drivers and vans in a spreadsheet or on a whiteboard, checks licences and hours from memory, texts guests their pickup times, emails suppliers to reconfirm, and posts briefs in a WhatsApp group. We estimate that takes 2 hours 20 minutes to 3 hours 20 minutes a day. DayRunner does the planning from your bookings and leaves you to review and approve, which we estimate takes about 15 minutes. Both numbers are estimates until our pilots measure them.