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Feature: Driver off sick

Driver off sick at 6am? See what breaks and the best fix in seconds

Tell DayRunner who's off. It shows every run that driver held, how many guests are at risk, who could cover and why it's hard, and the two best fixes. Nothing changes until you apply one.

Tane off sick, 16 guests at risk on the 06:45 Milford Sound coach and cruise. Only Sam, the casual on call, is free. Best fix: call Sam to drive the 06:45 Milford on Rosa coach, covers it with no new problems and guest messages unchanged. Option 2: ask Moana, which covers it but leaves another run needing a driver.
Demo data: Remarkables Day Tours.

How it works

  1. Report it

    On the Day page, tap Report a problem, then Driver off sick, and pick who's off.

  2. See the impact

    Every run they held, with guests at risk and one line on why it's hard to cover. For example: Jess only has a class 1, Moana isn't free until 12:00.

  3. Pick a fix

    The best fix and a second option, each with a plain outcome: covers it with no new problems, or covers it but another run then needs a driver.

  4. Apply

    DayRunner marks the driver off, sets the run and re-plans. Guest messages that change come back as drafts for you to approve. Nothing is sent.

The fixes it looks at

  • Re-plan the day without that driver
  • Put another free driver on the run, in a vehicle they're licensed for
  • Call in an on-call casual
  • Ask someone to start earlier or finish later. It flags these with "ring them first".

It rules out anyone without the right licence class or P endorsement, vehicles that are out of service, and vehicles without enough seats. The rest is the same planner that builds your day, so driver hours and work time are checked too.

Why it matters

A driver calling in crook at 6am is the morning every operator dreads. You're working out who can cover, which van they can drive, and which guests need new pickup times, all while the first pickup is an hour away.

DayRunner does the working out. You make the call.

Driver off sick is live now. More problem types are coming.

Quick answers

What happens when a driver calls in sick?

Tap Report a problem, then Driver off sick, and pick the driver. DayRunner shows every run that breaks and the two best fixes within a couple of seconds. Nothing changes until you apply one. Guest messages that need to change come back as drafts for you to approve.

Will it message my guests without asking?

No. Every message is a draft until you approve it. You can edit or hold any one.

See it on your own day.

Book 15 minutes and we'll run Driver off sick on a copy of your tomorrow.

Book a 15-min demoStart free